How
to Fix Security Lockout and Reset Your iPhone After Forgetting the Passcode
·
Example:
iPhone (iOS 17 and later all)
·
Steps:
1.
Trigger
the Unavailable Screen:
·
On
your device’s Lock Screen, try entering your passcode several
times until you see the message: “[Device] Unavailable.” Your device
will ask you try again later.
2.
Tap
Forgot Password:
·
Once
the “Unavailable” screen appears, tap the Forgot
Passcode? Link at
the bottom of the screen.
3.
Start
the Device Reset:
·
On
the Security Lockout screen, tap Start [Device] Reset to
being the process.
4.
Sign
Out of Apple ID:
·
You’ll
be prompted to enter your Apple ID password to sign out of your
Apple ID on the device.
5.
Erase
your Device:
Ø
Tap
Erase [Device] to delete all your data and settings.
Ø
If
you use eSIM with iOS 17 or later, you can choose.
·
Keep
your eSIM and erase all data.
·
Delete
your eSIM and erase all data.
6.
Complete
the Reset:
·
After
your device restarts, follow the instructions to set it up again,
restore from a backup, and set a new password.
Note:
·
The Security Lockout screen
appears. If you have an active mobile or Wi-Fi connection and Find
My was enabled on your device.
·
After trying to enter the
passcode incorrectly 10 times, your device will either:
·
Automatically erase itself.
·
Show the Security Lockout
screen with the Forgot Passcode? Option
(without a timer), depending on your setting.